Below are the quick answers to some of our most frequently asked questions.
Where is Hope Nations Car Rentals located?
We are conveniently located in Laurel, MD, central to the DMV area, serving Washington DC, Virginia, and Maryland
What types of vehicles does Hope Nations Car Rentals offer?
Our fleet includes a wide range of vehicles to meet your needs, including trucks for moving large items, SUVs for group travel, luxury cars for special occasions, and RVs for adventurous trips.
How can I rent a vehicle from Hope Nations Car Rentals?
You can rent a vehicle by visiting our office in Laurel, MD, College Park, MD or by contacting us through our website or phone. We recommend booking in advance to ensure the availability of your preferred vehicle.
How do I return my rental vehicle?
Rental vehicles should be returned to our office in Laurel, MD or College Park, MD. Please return the vehicle with the same fuel level and in the same condition as when it was rented. Instructions for after-hours returns will be provided at the time of rental.
Can I rent a specific car model?
We will do our best to accommodate specific requests based on our current fleet availability. Please mention your preferences when booking.
Do I need to make a reservation in advance?
While not always necessary, we highly recommend making a reservation in advance to secure your preferred vehicle, especially during peak travel seasons or for special occasions.
What documents do I need to rent a car?
You will need a valid driver’s license, proof of insurance, and a credit card for the security deposit. Additional documentation may be required for non-US residents.
Can I rent a car if I'm under 25?
Yes, drivers under 25 can rent from us, though additional fees may apply. Please contact us for more details.
What forms of payment do you accept?
We accept all major credit cards, debit cards, cash app, Zelle and cash payments. Identification and a security deposit are required for all rentals.
How do you ensure the cleanliness and maintenance of your vehicles?
We partner with a local car wash and automotive shop to provide professional cleaning, detailing, and maintenance for all our vehicles, ensuring they meet our high standards for quality and safety.
Can I request a specific model or color of a vehicle?
We will do our best to accommodate specific requests based on our current fleet availability. Please mention your preferences when booking.
What if I need to extend my rental period?
If you need to extend your rental, please contact us as soon as possible to check availability and adjust your rental agreement.
What should I do if I have an issue with my rental vehicle?
In case of any issues or emergencies with your rental vehicle, please contact us immediately. We offer customer support to assist you and address any concerns.